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Order Policy

Ordering Policy

By using this website, you expressly agree with the ordering policy provided herein. Under no circumstances shall BEARING SERVICE COMPANY, IDC Marketplace™, its representatives, or technology providers be liable for any direct, indirect, incidental, special or consequential damages that result from your ordering of products online from the Bearing Service Company website. If you do not agree with this policy or become dissatisfied with the Bearing Service Company website or its content, your sole and exclusive remedy is to discontinue using the website.


Questions About Your Order

IDC Preferred Supplier should be contacted directly for any and all order inquiries related to product pricing and application, order status, delivery/pick-up, returns, product warranties, etc.

Issues related to the website and/or proper usage of the various technical features and functions provided herein, should be forwarded to the Bearing Service Company Help Desk via e-mail: helpdesk@nxtstp.com or by phone at (703) 669-4203.

Order Confirmation

Bearing Service Company will attempt to send you an electronic order receipt to the e-mail address on file for your company.  This process is necessary to help prevent online shopping fraud.  We will also send an order receipt to the e-mail address entered during the checkout process.


Order Taxation Policy 

Bearing Service Company conducts business throughout the United States and collect & remit sales tax as required by state law.  All sales taxes due shall be calculated on the website during the checkout process (i.e. credit card payment method) and added to the total order cost.


Product Availability Policy  

All orders placed on IDC Marketplace ™ are subject to product availability and will be shipped when products become available.  Online product availability and backorder status lookups will be provided when made available by the IDC Preferred Supplier.


Usage Disclaimer and Limitation of Liability

By using the BearSerCo.com website, you expressly agree that use of the website is at your sole risk. The website is provided on an "AS IS" and on an "AS AVAILABLE" basis.  BearSerCo.com does not warrant that use of the website will be uninterrupted or error-free.  BearSerCo.com does not warrant the pricing accuracy, integrity or completeness of the content provided on the website or the products or services offered for sale on the website. 

Under no circumstances shall MyCompany.com, it's representatives, or technology provider affiliates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the website, including but not limited to reliance by you on any information obtained from the website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the website.  

If you are not satisfied with your purchase, please contact the BearSerCo.com at any of our locations.

Product Image Accuracy Disclaimer

The website attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.  In addition, some images are ‘stock images’ and depict a representation of the product rather than the actual product.  In most cases, there will be some indication that such photos are not the actual product.

Pricing Errors & Inaccuracy Disclaimer


Product information to include product descriptions, pricing and availability may contain errors or inaccuracies and may not always be up to date.  BearSerCo.com therefore, reserves the right to correct any errors/inaccuracies and to change or update information at any time including after you have submitted your order.  In the event that you feel an error or inaccuracy has occurred with your order, please contact the BearSerCo.com distributor directly to help remediate the issue.  BearSerCo.com reserves the right to cancel and refund any order.  Refer to the BearSerCo.com “Returns & Refund Policy” for more information.

Usage Termination

BearSerCo.com may, in its sole discretion, terminate your account or your use of the website at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. BearSerCo.com reserves the right to change, suspend, or discontinue all or any aspects of the website at any time without prior notice.